With a more powerful call processing engine and greater internal
data transfer capability the IP412 Office is the most suitable
of the IP Office range for meeting the needs of the small contact
center or businesses with a CRM focus. The IP412 differs from
the IP406 Office by providing a greater trunk expansion capability
of up to four PRI trunks. The IP412 Office base unit is 19"
rack mountable and supports as standard
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Two 10/100 switched Ethernet ports.
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DTE Port.
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X.21/V35 WAN interface.
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Support for 12 Expansion Modules (360 extensions
maximum).
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Two relay switch port for door entry systems
(Ext O/P socket).
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Audio port for external music on hold source.
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100 Data channels (Maximum 30 useable for
Voicemail Pro).
Note: A data channel is used whenever
a call is made from the IP network to an exchange line (Central
Office). For example, four people surfing the Internet will
use a single data channel since they all share the same line
to the ISP. Two people remotely accessing the Office LAN from
home will use two data channels since they have dialed in
on separate lines. IP extensions do not use data channels.
Optional internal upgrades allow for the support of up to 12
x V.90 modem calls and two 5, 10, 20 or 30 channel Voice Compression
Modules (VCM). Fitted with two 30 channel voice compression
modules, 60 simultaneous voice over IP sessions can be supported.
These can be used for either providing networking between sites
over a wide area network or supporting IP Telephones and Soft
phones. An IP extension only uses the compression module whilst
on a call to a non-IP extension/line. Hence, it is possible
to support more extensions than the capacity of the VCM's.
IP412 Office can be expanded by 12 Expansion Modules, however
this is restricted to a maximum capacity of 360 Analog or Digital
Stations.
The IP412 Office is available pre-configured with a single
or dual PRI (E1/T1) and a spare slot for an optional Quad Analog
Trunk, Quad Basic Rate, PRI or Dual PRI (E1/T1).
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Avaya
IP 412 Office Platform 
