Product of the Year
The Nortel Networks Business Communications Manager (BCM) is a communications system that integrates sophisticated voice and data capabilities, VoIP gateway functions, and a full suite of business building applications. And, it`s designed specifically for small businesses.

BCM offers voice processing, feature-rich business telephony applications and data-networking services in a single platform managed via a browser-based tool. Through an innovative "office in a box" design, it provides a choice of IP-enabled or pure-IP strategy by adding applications as their business needs evolve. And in pure digitial telephony environments that require many applications, BCM is a winner. The market leader in the U.S. Converged Systems market (under 100 stations)*, BCM is one of the most sophisticated and reliable integrated voice and data solutions for enterprise branch offices and small and mediums-sized businesses/organizations. With two scalable platforms to choose from, BCM`s advanced feature set is competitively riced.

More information on Nortel BCM VOIP Phone Systems

 

Features & Benefits

  • IP telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.

  • Call center applications combine the reach of the Web with personalized agent interaction and customer support.

  • Hybrid Environment leverages existing investments in Meridian and Norstar systems, offering a future-proof migration strategy.

  • Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.

  • Simplified Network Infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management.

  • Wireless e-mobility Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.

  • Browser-based Management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.

  • Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single sapplication on their multimedia-equipped PC or laptop.