Nortel BCM 400 - BCM 400 Systems
The Nortel Business Communications Manager(BCM) 400 Series is a well balanced product featuring auto attendant, hold music, and custom call routing, all from your browser controled multimedia call center. Ideal for mid to large size businesses requiring call center strength telephone systems.


Nortel BCM 200 - BCM 200 Systems
Boasting many of the same features as the Nortel BCM 400 Series, the Business Communications Manager(BCM) 200 Series is a cost effective solution for small to mid-sized businesses not needing to expand beyond the 32 users per system. The Nortel BCM 200 does not allow for the addition of telephone lines, or other expansions, making this an ideal cost effective business phone system solution.

 

Nortel BCM 50 - BCM 50 Systems
New to Hotwire Telecom, the Nortel BCM 50 Business Communications Manager. Debuting in June 2005, this Linux based version of the Nortel BCM is designed for small businesses who want the conveniance and power of a business communications manager. Containing all the same features as your larger Nortel BCM products, the BCM 50 supports from 3 to 30 users.

 

Nortel BCM Specials
Hotwire Telecom also has many cost saving Nortel BCM specials, featuring combinations of great BCM products, and valuable business phone deals. Check out our full line of Nortel BCM products, and be on the look out for Nortel BCM systems and specials, including line cards, phones, or other valuable extensions..

 
Product of the Year
The Nortel Networks Business Communications Manager (BCM) is a communications system that integrates sophisticated voice and data capabilities, VoIP gateway functions, and a full suite of business building applications. And, it`s designed specifically for small businesses.

BCM offers voice processing, feature-rich business telephony applications and data-networking services in a single platform managed via a browser-based tool. Through an innovative "office in a box" design, it provides a choice of IP-enabled or pure-IP strategy by adding applications as their business needs evolve. And in pure digitial telephony environments that require many applications, BCM is a winner. The market leader in the U.S. Converged Systems market (under 100 stations)*, BCM is one of the most sophisticated and reliable integrated voice and data solutions for enterprise branch offices and small and mediums-sized businesses/organizations. With two scalable platforms to choose from, BCM`s advanced feature set is competitively riced.

More information on Nortel BCM VOIP Phone Systems


 

Features & Benefits

  • IP telephony supports powerful new e-business applications that level the playing field with larger competitors, extend network services to remote workers, increase portability, simplify moves and changes, and eliminate toll charges on site-to-site calls.

  • Call center applications combine the reach of the Web with personalized agent interaction and customer support.

  • Hybrid Environment leverages existing investments in Meridian and Norstar systems, offering a future-proof migration strategy.

  • Universal Internet Access for all connected users and workstations, including access to corporate intranets, support for intra-site Virtual Private Networks (VPNs), and remote connectivity for mobile or home users.

  • Simplified Network Infrastructure cuts costs by connecting IP phones over the LAN wiring system, seamlessly extending features to multiple sites through IP connectivity and streamlining network management.

  • Wireless e-mobility Solutions break the chains that tie users to their workstations, giving Call Center agents hands-on access to samples and supporting wireless scanners for efficient inventory procedures.

  • Browser-based Management simplifies installations, and provides an intuitive, wizards-based method of managing the network from any Web-enabled workstation.

  • Unified Messaging allows users to manage all their voice, fax, and e-mail messages from a single sapplication on their multimedia-equipped PC or laptop.

 

 



IP Office

The Avaya IP Office platform is the ultimate in converged voice and data technology. IP Office brings a combination of voice and data applications formerly reserved for only the largest corporations. Cutting edge customer service with easy to use tools is now available to the smallest of businesses.

IP Office has a full range of communications tools that have been integrated into this cost effective platform. Remote LAN access, Computer Telephony Integration , customer relationship management, high-speed internet access and voicemail are just a few of the communications needs of the small to medium enterprise delivered by Avaya's IP Office family.

 

From 2 to 180 extensions, an IP Office platform gives you the flexibility to choose the solution that is right for your organization. Utilize it as a voice solution, employing VoIP technology, more traditional telephony, or a combination of the pair, and benefit from an exhaustive set of features. It is also possible to use the IP Office as a data solution across both local and wide area networks. Used as a converged solution, the IP Office meets both your voice and data requirements. Its networking capabilities allow for deployment across a number of locations with one central management point and shared voicemail.

Avaya IP Office is easily managed through IP Office Manager, a Microsoft Windows-based PC software application, which connects to the system using the TCP/IP protocol. An array of applications, from basic call handling to full call center functionality, including real time and historic reporting will improve productivity and overall communications.


 

Support for remote workers is an integral part of the Avaya IP Office, helping to ensure that home and mobile workers are as effective remotely as they are from an office location. Avaya IP Office is an applications platform delivering the tools that can help you improve customer service and satisfaction, increase productivity, and boost your bottom line. .Its sophisticated applications, including integrated messaging, voice mail, and auto attendant, help your staff to manage calls and messages more efficiently.

Protect your technology investment with Avaya's IP Office family, which supports common software, applications, telephones, and a range of end user devices. Expansion modules meet your growing needs, while retaining the cost-effectiveness of your original investment.